The booking will be confirmed only after acceptance of the quotation and payment of the agreed advance amount.
The quotation is based on the details and inventory provided by the customer. Any additional items, extra labour, additional packing material, extra floor/staircase handling, waiting time, parking charges, tolls, taxes, or other services not included in the quotation may attract additional charges.
The customer must provide accurate information regarding the quantity, type, approximate value, and condition of the goods. Any change in the inventory may result in a revision of the charges.
Goods will be packed using suitable packing materials according to the nature of the items. Special or fragile items may require additional packing or handling charges.
The customer must remove cash, jewellery, important documents, hazardous materials, flammable substances, weapons, perishable goods, and other prohibited items before packing. The company shall not be responsible for such items if they are packed without disclosure.
Pradhan Packers and Movers possesses the right to make changes and updates to any information contained within this site without prior notice.
All term are governed by applicable low in the city of Kolkata in the state of west Bengal, India. All disputes arising from these terms and condition and activities can subject to Kolkata jurisdiction.
Client must record proper value in the inventory shit, the inventory shit will be treated as a final document in claim settlement if any. The value in packing list can only be considered as final white settling any case.
Dismantling and reassembly of furniture, appliances, or other items will be provided only when specifically included in the quotation. Any additional work will be chargeable.
Loading and unloading will be carried out at the agreed pickup and delivery locations. The customer must ensure reasonable access for the moving vehicle and moving staff.
Charges may be revised where goods have to be moved through stairs, narrow passages, restricted entrances, long carrying distances, or where a lift is unavailable or unsuitable.
The estimated delivery date/time is subject to road conditions, traffic, weather, vehicle availability, government restrictions, strikes, breakdowns, and other circumstances beyond the company's reasonable control.
If transit insurance is requested, it will be arranged subject to the applicable policy terms, conditions, exclusions, and documentation. Insurance coverage, where applicable, should not be represented as covering risks excluded by the policy.
Any visible damage or shortage should be reported immediately at the time of delivery and recorded on the delivery document. Claims should be submitted with supporting documents within the applicable claim period.
The company will not be responsible for damage that existed before packing or loading, provided such condition can reasonably be established.
The customer agrees to pay the advance and balance amounts according to the agreed quotation. The balance amount is payable as specified in the booking confirmation, normally before or at the time of delivery.
Cancellation or rescheduling may be subject to applicable charges depending on the stage of service, labour arrangements, vehicle allocation, packing material used, and other expenses already incurred.
If goods are stored temporarily at the customer's request, separate storage charges may apply. Storage will be subject to the company's storage terms and available space.
Parking fees, entry permits, tolls, municipal charges, loading/unloading restrictions, or similar government/authority charges, where applicable, may be payable by the customer unless specifically included in the quotation.
The company reserves the right to refuse transportation of illegal, hazardous, explosive, flammable, toxic, prohibited, or otherwise restricted goods.
The company shall not be responsible for delays caused by events beyond its reasonable control, including natural disasters, severe weather, accidents, strikes, riots, government restrictions, road closures, or other force-majeure events.
The customer or an authorized representative should be available during inventory verification, loading, unloading, and delivery, unless otherwise agreed in writing.
Upon delivery, the customer should inspect the goods and confirm receipt. Any shortage or visible damage should be noted on the delivery document before signing.
The customer should retain the quotation, inventory list, payment receipts, booking confirmation, and delivery documents for future reference.
Applicable GST and other statutory charges will be charged as per applicable law and the terms stated in the quotation.
Any dispute shall first be addressed through mutual discussion and the company's customer grievance process. If the matter cannot be resolved, the parties may pursue remedies available under applicable law.
By confirming the booking, the customer acknowledges that they have read and accepted these terms and conditions along with the agreed quotation, inventory list, and service details.
Note: These terms are intended as a general business template. Specific liability, insurance, cancellation, GST, and dispute provisions should be aligned with your actual business model and applicable Indian law.
