Depending on the services you request, we may collect:
Mobile number and email address
Pickup and delivery addresses
Moving and booking detailsInventory and shipment information
Identification or verification information where required
Payment and transaction details
Information about special handling requirements
Feedback, complaints, and service-related communications
Website enquiry or contact-form information
Technical information such as IP address, browser type, and website usage information, where applicable
Payments may be processed through third-party payment providers. Where applicable, payment information is handled by the relevant payment service provider according to its own privacy and security practices.
We generally do not require customers to share sensitive banking credentials, passwords, PINs, or OTPs with our employees.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, meeting contractual obligations, and complying with applicable legal requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and operational requirements.
Subject to applicable law, you may have rights relating to your personal data, including requesting information about the processing of your data, correction of inaccurate information, and erasure of personal data where applicable.
You may also withdraw consent where processing is based on consent, subject to legal or contractual limitations.
The DPDP Act provides mechanisms concerning access to information, correction, erasure, and grievance redressal.
If you have provided the required consent, we may contact you about offers, services, promotions, or updates.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where provided.
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance the user experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
The updated version will be published on our website with the revised effective date.
If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
BD Gupta Packers and Movers
Address: 265/L, Basanta Lal Saha Rd, Kalabagan, Tollygunge, Kolkata 700053
Phone: 079806 67103
Email: binod.deo.gupta@gmail.com
Website: http://bdguptapackersandmovers.in/
If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:By using our website or providing your personal information for a quotation, booking, enquiry, or service request, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described above, subject to applicable law.
BD Gupta Packers and Movers, contact details, address, and website fields before publishing. For an actual business website, the final policy should be reviewed against your specific data practices and the applicable Indian privacy requirements.
